Refund Policy

We want you to buy with confidence. If Traffic Exchange Script doesn’t work for you, we’ll make it right.


30-Day Money-Back Guarantee

We offer a full 30-day money-back guarantee on all licenses. If you purchase Traffic Exchange Script and it isn’t the right fit — for any reason — contact us within 30 days of your purchase and we’ll refund you in full.

No hoops. No lengthy back-and-forth. We’ll process your refund and part ways on good terms.

What Qualifies for a Refund

You’re entitled to a refund if:

  • The script has a technical defect that prevents it from being installed or used as described, and we are unable to resolve it within a reasonable timeframe
  • The product was materially misrepresented on our sales page and does not match what was advertised
  • You request a refund within 30 days of your original purchase date

What Does Not Qualify for a Refund

We cannot issue refunds in the following circumstances:

  • Change of mind after installation — once the script has been installed and used, we are unable to offer a refund outside of a clear product defect
  • Licence abuse or transfer attempts — if a refund is requested after attempting to redistribute or resell the source code in violation of the licence terms, the refund will be declined
  • Requests made after 30 days — our guarantee period is 30 days from the date of purchase; we cannot process requests outside this window
  • Incompatibility with unsupported environments — the minimum server requirements are clearly documented. If your server does not meet the stated requirements (PHP 8.2+, MySQL or PostgreSQL), this does not constitute a product defect

How to Request a Refund

Email us at support@trafficexchangescript.com with:

  • Your order number or licence key
  • A brief description of the issue (if applicable)

We aim to respond to all refund requests within 2 business days. Once approved, refunds are typically processed within 5–10 business days depending on your payment provider.

Questions

If you have a question before purchasing, we’re happy to answer it. Email us at support@trafficexchangescript.com before you buy.

Last updated: March 2026